Track Your Order

How to track the package of your order:

1.Order Number Tracking :

When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.If for any reason you don't receive this, please email us at service@alolani.com and we will update on your order's progress.Order Number Tracking: https://www.17track.net/

*If the package does not arrive in time, please contact us within 5 months after delivery and our agent will respond to you within 24 hours. Please note that overdue requests may not be accepted.

 

2.If your shipping information is not updated for a long time:

If you find the tracking information has not been updated for an extended period of time , please reach out to our customer service for assistance.

Email: service@alolani.com

 

3.If the logistics is not updated for your country:

We hope you can contact with your local post office to ask the detailed status of the parcel（Your tracking number）, because they are the one who made the delivery to you.

US Post office number: (+1 800) 222 1811

CA Post office number: 1-866-607-6301

We sincerely apologize for any inconvenience this may cause.