Shipping & Delivery
We offer free standard shipping on orders over $79 USD (Worldwide)
Our domestic shipping options for all 50 U.S. states and other countries around the world are listed below:
| Country/Region | Processing Time | Shipping Time | Shipping Fee |
| United States | 1-5 business days | 7-9 Business days | $9.99 |
| Canada | 1-5 business days | 6-10 Business days | $9.99 |
| Australia, New Zealand | 1-5 business days | 8-11 Business days | $9.99 |
| United Kingdom | 1-5 business days | 6-12 Business days | $9.99 |
| Germany, France | 1-5 business days | 6-12 Business days | $9.99 |
|
Other Countries： |
1-5 business days | 10-15 Business days | $9.99 |
Standard Shipping: 7-15 business days of shipping time, for remote areas, it may take up to 20 business days of shipping time.
Express Shipping（Shipping Fee：$25）: 1-4 business days of shipping time, for remote areas, it may take longer.
Our standard shipping carriers are automatically chosen from USPS, FedEx, UPS, or DHL. You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order. Track Order
Delivery Time=Processing Time+Shipping Time
Please note that transit times do not include weekends and holidays.
Delivery Time Exceeded
If your order is delayed, please contact us via email service@alolani.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you have further questions/issues, please don’t hesitate to contact us
Customer Service: service@alolani.com